Privacy policy

Last updated: November 16, 2025

Fandini (“we”, “us”, “our”) operates this store and website to provide you with a curated shopping experience (the “Services”). Fandini uses Shopify to power our store. This Privacy Policy explains how we collect, use, and disclose your personal information when you access the Services or make a purchase.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you.

We may collect the following categories:

Contact Information

Name, email address, phone number, shipping and billing address.

Payment Information

Payment method, card type, transaction details.
Note: We do not store full credit card numbers — Shopify processes payments securely.

Account Information

Order & Transaction Information

Products viewed, added to cart, purchased, returned, or exchanged.

Communications

Messages or information you share with us by email or through the site.

Device & Usage Information

IP address, browser type, device type, and interactions with the website (via cookies and similar technologies).

2. How We Collect Information

We may collect information:

Directly from you

When you place an order, create an account, or contact us.

Automatically

When you browse our site (cookies, analytics tools).

From service providers

Such as Shopify, payment processors, shipping carriers.

3. How We Use Your Personal Information

To provide and improve the Services

Process payments
Fulfill and ship orders
Manage your account
Process returns or inquiries
Personalize your shopping experience

Marketing & Advertising

With your consent where required, we may send promotional emails.
You may unsubscribe at any time.

Security & Fraud Prevention

To verify identity, prevent fraud, and secure transactions.

Customer Support

To respond to messages and assist with orders.

Legal Compliance

To comply with Canadian laws, tax requirements, or lawful requests.

4. How We Disclose Personal Information

We may share your information with:

Shopify

To operate the store, process orders, and support analytics and security.

Service Providers

Such as:

Payment processors
Shipping carriers
Email providers
Analytics tools

These partners are allowed to use your information only to perform services for us.

When you instruct us

For example, if you use social login or ask us to send a gift to someone.

Legal reasons

If required by Canadian law or to protect our rights.

Business transfers

If we ever merge or restructure the business (unlikely for now, but standard in privacy policies).

5. Relationship With Shopify

Our store is hosted by Shopify. Shopify may process your personal information on our behalf, including storing it on servers located inside and outside Canada (e.g., the United States).

Shopify is responsible for its own privacy practices.
For details, visit:
https://www.shopify.com/legal/privacy

6. Third-Party Links

Our website may include links to third-party platforms (e.g., Instagram).
We are not responsible for their privacy practices.
Please review their policies before using their sites.

7. Children’s Privacy

Our Services are not intended for individuals under the age of majority in Canada.
We do not knowingly collect information from minors.
If you believe a minor has provided information, contact us and we will delete it.

8. Security & Data Retention

We use reasonable security measures to protect your information.
However, no system is completely secure.

We retain personal information only as long as necessary to:

Provide the Services
Fulfill legal obligations
Resolve disputes

9. Your Rights & Choices (Canada)

Depending on where you live in Canada, you may:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (where applicable)

You may also unsubscribe from marketing emails at any time using the link in our messages.

We may request identity verification for security purposes before processing certain requests.

10. International Transfers (Applicable to Shopify Only)

Fandini only sells and ships within Canada. We do not intentionally transfer or store your personal information outside of Canada.
However, because our store is powered by Shopify, certain information may be processed on Shopify servers located in other countries, including the United States. Shopify manages these transfers and protects your information in accordance with its own privacy practices.